Monitor and manage every aspect and endpoint with Canopy
Security Systems
Monitor, manage, and automate every part of your security system deployment, and ensure comprehensive coverage and minimal downtime.
Does downtime keep your team up all night?
With Canopy devices just work. Canopy connects deeply and completely to monitor and manage any remote product, no matter the complexity.
Keep critical security functions running smoothly with 24/7 monitoring
When security and surveillance systems aren't working, properties are vulnerable. Canopy empowers your team to troubleshoot an issue without making a site visit.
If an issue requires a physical touch, Canopy's remote monitoring and management system can tell you exactly which aspect is broken so you can increase the odds of a first-time visit resolution.
Security System Ecosystems We Support
Canopy can support various configurations of unique security systems. We provide granular visibility and control over all the key elements that compose your solution to ensure security operations run smoothly.
Take the next step
Your product has unique needs. We get it! For more than a decade we've worked to support remote device management, adapting to every kind of connected product. Reach out so we can explore how Canopy can work for your product.
Canopy is a wizard that can make your life less difficult. It can help you in your day-to-day by reducing the number of things you have to do manually today. In technical support, let’s say you get a new ticket, what do you check first? What’s your first course of action – why are you doing that manually? You don’t have to do it manually – Canopy can do it for you.
70%
Reduction in ticket volume
2 hours
Saved on average every day for support team members
Core Features
Canopy provides a single tool to monitor and manage security operations vs. silos by hardware type of OEM.
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Real-time monitoring
Canopy can enable real-time monitoring of security and surveillance systems, such as cameras, motion sensors and access control systems.
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Agnostic at the endpoint
Security and surveillance operators often have different hardware and technology across properties. Luckily, our software is device agnostic so we can connect to any existing network of devices you need to manage.
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Alerts and notifications
Detect video performance issues before your end-customer notices. Canopy can be configured to send email and text notification alerts when an issue arises.
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Automate manual tasks
Canopy can monitor your system and then perform actions programmatically when necessary. Automate the restarting of devices or updating software quickly and securely.
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Personalized dashboards
Enhanced cloud-based reporting and analytics, provide real-time and on-demand data. Monitor statuses, view metrics and track the performance of any connected devices in your network.
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Improved remote resolve
Reduce the need for onsite visits with Canopy's remote issue resolution.
70% fewer tickets
Automated resolution capabilities fix problems before customers notice — eliminating the need to submit tickets
Reduce onsite visits by 40%
Automated troubleshooting and remote access eliminate the need to “roll a truck” to resolve device issues
Hours saved every day
Save support team time with custom workflows that remotely and automatically complete primary support tasks
Frequently asked questions