Manage

Remote device management made easy

Streamline maintenance and support with Canopy's powerful remote device management capabilities. Manage configuration, settings, updates, and troubleshooting for your kiosks, POS system, digital signage, security and camera systems, and other connected products.

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Simplify your core device management tasks

Canopy offers a scalable way to maintain and support your network of unattended devices.

Learn more about remote device management

Software & Configuration Management

Automatically keep your devices up to date with the latest software and firmware versions or target specific groups of devices for updates. Organize updates that are applicable to specific device types to streamline deployment options and allow your team more flexibility in who is allowed to deploy software updates. Manage and version the configuration of your devices for easy tracking and reporting.

Fleet View / Fleet Management

Get critical device details in a centralized view that is customizable in the fields and attributes that you want to collect. Create and populate custom fields that are unique to your deployment and device management needs.

Flexible Device Organization

Organize devices into custom views based on unique attributes (e.g., location, customer account, OS types, etc.) to speed up your workflows.

Custom Remote Actions

Create custom actions that run against your choice of devices at time schedules that are convenient for you and your system.

Remote Access

With 1-click, launch remote desktop (Windows) or SSH (Linux) sessions from Canopy to perform critical tasks like file transfers, log exploration, etc.

With Canopy, we can quickly access and action relevant data that’s coming off our devices. We don’t need to pull in a senior technical resource to parse log files – we just have Canopy extract that data right to our fingertips.

100%

Stores Managed

44%

Reduction in Issues

Take the next step

Your product has unique needs. We get it! For more than a decade we've worked to support remote device management, adapting to every kind of connected product. Reach out so we can explore how Canopy can work for your product.

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Explore Canopy's capabilities

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Frequently asked questions

Does Canopy allow for sending commands to multiple devices at once?

Yes, Canopy supports sending an action to a single device, all devices, or a filtered set of devices.

Does Canopy have a way of accessing a device through a remote desktop?

Canopy supports remote desktop through our Splashtop integration on Windows devices or via secure SSH on Linux devices (via a reverse-tunnel architecture). Customers can also bring their own license for other remote desktop tools and easily integrate/launch those tools from the Canopy portal.

How do I deploy my custom software packages through Canopy?

Canopy provides a standard packaging structure that allows you to create an installation package that delivers your software and the installation instructions to your devices. The deployment can be tracked as it advances across the devices that you specify and can be automated to occur when devices meet necessary criteria.