Automate

Automate all your manual device actions

Experience unmatched efficiency and uptime through Canopy's workflow automation software. Automatically trigger device actions that address hardware and software issues before they impact performance.

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Lose the manual — automate daily remote device tasks

Device reboots, driver resets, configuration checks— whatever manual resolution you need to do — all can be automated with Canopy.

Automated Remote Resolve

Self-heal through automating your manual L1 troubleshooting steps with Canopy's drag and drop automation workflow tool. Give time back to support resources, and go from reactive to proactive.

Smart Alerts and Notifications

Stay-in-the-know with real time alerts to the Canopy app, email, text, and Slack, or a ticket within your incident management system.

Device Lifecycle Management

Automate onboarding, provisioning, and the software lifecycle update process. Set an ideal desired state for the device and let Canopy take care of the rest.

Configuration Management

Ensure your devices are always aligned to their ideal state(s) by setting up workflow automations that take corrective action.

Self-Service Workflow Automations

Take the load off your Technical Support team by setting “low-code” event triggers to self-run your systems. From device toggling, auto-rebooting, error logging, and more.

Smart Alerts & Self Healing

Resolve issues without intervention

When a device has gone into an unhealthy state, set smart automations that identify the issue and take prescribed resolution steps based on if-this-than-that logic built by your team.

Onboarding & Provisioning

Onboard new devices at scale

Onboarding and updating devices shouldn’t be a manual and time-consuming process. Through Canopy, once a device has been loaded into the system, use automated actions to get your devices into their ideal state.

“Automations are the thing that gives my support team the time to breathe, pick our heads up, and focus on the big-picture initiatives. Before, we were too busy firefighting to think strategically and proactively…”

CPO, National Retail Solution Co.

Reduction in National Retail Solution Ticket Volume
30%
Speed of Device Deployment
3x

Get started with Canopy

From kiosks and POS solutions to security systems and more, teams see and solve problems automatically with Canopy.

Explore Canopy's capabilities

FAQs

Can I define specific conditions for self-healing actions?

Canopy is natively aware of the state of the device that has triggered the automation to run, therefore building conditional logic based on that state is simple and straightforward. The resulting actions can also take cues from the device state to make informed decisions on the correct path to take.

How are Canopy's automated workflows different than other RMMs?

Because Canopy is more flexible in terms of the device data it can ingest and the custom remote actions that you can develop, it enables more possibilities for corrective actions and responses that you can take.

How does an automated workflow get kicked off?

Canopy workflows can be triggered from the events generated by your devices or through changes to your KPI metrics. Workflows can perform simple or complex tasks by automating processes that meet the needs of your business.