Automate

Automate all your manual device actions

Experience unmatched efficiency and uptime through Canopy's workflow automation software. Automatically trigger device actions that address hardware and software issues before they impact performance.

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Lose the manual — automate daily remote device tasks

Device reboots, driver resets, configuration checks— whatever manual resolution you need to do — all can be automated with Canopy.

Learn more about remote device management

Automated Remote Resolve

Self-heal through automating your manual L1 troubleshooting steps with Canopy's drag and drop automation workflow tool. Give time back to support resources, and go from reactive to proactive.

Smart Alerts and Notifications

Stay-in-the-know with real time alerts to the Canopy app, email, text, and Slack, or a ticket within your incident management system.

Device Lifecycle Management

Automate onboarding, provisioning, and the software lifecycle update process. Set an ideal desired state for the device and let Canopy take care of the rest.

Configuration Management

Ensure your devices are always aligned to their ideal state(s) by setting up workflow automations that take corrective action.

Self-Service Workflow Automations

Take the load off your Technical Support team by setting “low-code” event triggers to self-run your systems. From device toggling, auto-rebooting, error logging, and more.

“Automations are the thing that gives my support team the time to breathe, pick our heads up, and focus on the big-picture initiatives. Before, we were too busy firefighting to think strategically and proactively…”

CPO, National Retail Solution Co.

30%

Reduction in National Retail Solution Ticket Volume

Speed of Device Deployment

Take the next step

Your product has unique needs. We get it! For more than a decade we've worked to support remote device management, adapting to every kind of connected product. Reach out so we can explore how Canopy can work for your product.

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Explore Canopy's capabilities

Monitor

Manage

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Case Study

August 10, 2023

Access Control Provider ButterflyMX Streamlines Support and Optimizes Performance

Discover how ButterflyMX leveraged Canopy to remotely manage their building access control systems.

Insight

October 8, 2024

A Smarter Restaurant: 5 Learnings from Chick-fil-A’s Approach to Restaurant Monitoring and Management

How Chick-fil-A thinks about and develops technology to manage their quick service restaurants (QSRs)? An overview of their approach to remote device management.

Insight

October 2, 2023

How to Select the Best RMM Tool for Your Business

Among the considerations for selecting an RMM tool, executives will want to make sure it can help them cut costs with fewer truck rolls.

Frequently asked questions

Can I define specific conditions for self-healing actions?

Canopy is natively aware of the state of the device that has triggered the automation to run, therefore building conditional logic based on that state is simple and straightforward. The resulting actions can also take cues from the device state to make informed decisions on the correct path to take.

How are Canopy's automated workflows different than other RMMs?

Because Canopy is more flexible in terms of the device data it can ingest and the custom remote actions that you can develop, it enables more possibilities for corrective actions and responses that you can take.

How does an automated workflow get kicked off?

Canopy workflows can be triggered from the events generated by your devices or through changes to your KPI metrics. Workflows can perform simple or complex tasks by automating processes that meet the needs of your business.