Reduce downtime and enhance the customer experience for your entire fleet of kiosks — with remote monitoring and management from Canopy.
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Monitor and Manage, Repair and Automate All Your Kiosk Devices
Teams responsible for supporting kiosk deployments need an RMM capable of connecting to and managing all the critical components, not just the PC.
Canopy enables easy kiosk management will full visibility and control over all the critical aspects of a kiosk ecosystem to ensure that your unique solution is always up and running.
The Kiosk Device Ecosystem
Canopy keeps kiosks healthy and active, remotely resolving issues to minimize downtime and provides real time health and performance data.
Kiosk Management Software Core Features
Canopy ensures continuous availability of kiosk services, remotely resolves issues to minimize downtime, and provides real-time insights for performance optimization.
Real-time monitoring of kiosk peripheral components
Canopy can enable real-time monitoring of kiosk peripheral components, such as printers, card readers, bill acceptors, keypads, and touchscreens.
Remote reboots of hardware or select software services
Use Canopy to reset, reboot, and restart kiosk components, applications, and peripherals.
Remote access and troubleshooting
Reduce the need for onsite visits — e.g., truck rolls — with Canopy's remote issue resolution.
Smart alerts based on customizable thresholds
Detect kiosk performance issues before customers notice. Canopy can be configured to send email and text notification alerts when an issue arises.
Device onboarding, provisioning, and on-going configuration management
Launching fleets of kiosks has never been easier. Cut onboarding and provisioning time in half while reducing manual errors.
Automated self-healing actions
Use Canopy's automation engine to configure automated remote resolutions, solving problems without time-consuming and redundant manual support.
Let's talk shop.
Your product has unique needs. We get it! For more than a decade we've worked to support remote device management, adapting to every kind of connected product. Reach out so we can explore how Canopy can work for your product.
Minimize Kiosk Downtime
By remotely resolving issues
Ensure Ideal Configuration
Manage configurations across your entire fleet
Prevent Lost Transactions
Reduce "walk-aways" or failed transactions by knowing holistic health status of your kiosk
FAQs
Can Canopy integrate with different kiosk hardware brands?
Canopy is agnostic to the brand of kiosk hardware you choose to power your solution. Canopy has been deployed on many different name-brand solutions and even custom built hardware configurations.
Does Canopy handle credit card (PCI) related data?
Canopy only collects telemetry data from devices, and therefore does not touch any credit card data. Additionally, Canopy is both SOC Type II and GDPR compliant and works with partners to ensure effective audits when needed.
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