How OpenTech Alliance Uses Canopy to Automate Kiosk Device Management
Managing kiosks or cameras? Learn how OpenTech’s automation cut onboarding time by 50% and boosted support. Sign up to get notified!
Do you manage a fleet of kiosks or cameras — or both? Recently, next week we're sitting down with connected products manager Justin Johnson of OpenTech Alliance, a leading developer of technology for self-storage facility operations. Johnson will be sharing with Canopy's VP of Customer Success Nathan Rowe and Founder and CEO Steve Latham regarding how OpenTech automates remote device management for kiosks, cameras and more.
Topics to be discussed include:
- Challenges OpenTech faced managing remote devices before Canopy
- How OpenTech's shift to automation saved 50% of onboarding time with improved precision.
- Key examples of automations — like automated device reboots
- The benefits of fewer support tickets and a more proactive approach to customer service
- Future opportunities for remote management, including power cycling and API integrations
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P.S. In case you missed it, OpenTech Alliance CEO Robert Chiti recently sat down with Steve Latham, Canopy CEO, to talk about how OpenTech is using remote devices to automate self-storage facility operations, how they think about technology in the space, and considerations regarding the "build vs. buy" decision for remote monitoring and management (RMM). Find that content here: 4 Insights for Automating Remote Device Management for Self-Storage With OpenTech + Canopy.
