Meet modern remote monitoring and management

Reduce the costs to service kiosks, point-of-sale (POS) systems, physical security systems, and more — for your entire fleet of connected products. Increase uptime by ensuring your remote devices always get the job done by automating remote device management with Canopy.

Managing connected product fleets worldwide

See and solve remote device problems

Every day, tens of thousands of kiosks, security systems, digital signs, retail POS systems, printers, and more stop working, increasing costs and frustrating customers and support teams alike.

Technical support teams scramble to service these products increasing servicing costs. These teams are stuck performing manual service requests. They lack remote monitoring and management software designed to adapt and manage their custom hardware solutions.

Worst case, they have no choice but to provide in-person support in order to execute device updates, repairs, and even reboots.

Everything is manual. Nothing is scalable — but not with Canopy.

Canopy offers a new way to monitor and manage connected products, automating routine remote device management tasks and making it easy to control the entire fleet. With Canopy, technical support and product teams see and solve problems, attacking downtime proactively, and you can too.

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Remotely monitor and manage your entire fleet of connected products

Canopy adapts and connects to any remote device, no matter the configuration. Kiosks, security and camera systems, POS, signage, IoT, and more are managed with Canopy. See The Connected Products Guide to learn more.

Kiosks

Manage all kiosk components: PC or tablet, OS, touchscreens, credit card readers, printers, scanners, cameras, proprietary software, and more.

Controllers, IoT, and Printers

Manage controllers, IoT, and printers: HDD, memory, CPU, firmware, OS, network, power, software app health, component health (e.g., fan), and more.

Digital Signage

Manage the digital signage ecosystem: PC, media player, system on a chip, content management system, integrations, and more.

Retail Solutions

Manage the entire point-of-sale system: PC, tablet, OS, software, card reader, bill acceptor, receipt printer, and more.

Security Systems

Manage all security system components: Cameras, NVR/DVR, VMS, OS, access control, motion, sensors, scanners, and more.

Custom Product Solutions

Manage your proprietary connected product technology: Custom firmware and software, servers, controllers, peripherals, and more.

Decrease device downtime and reduce costly support

Canopy is Georgia top 40 innovative companies

47%

Decrease in customer calls regarding downtime

81%

Decrease in onsite support and maintenance costs

30%

Reduction in support alerts through automations

1000+

Hours per month in manual support labor saved

One platform to monitor and manage every aspect and endpoint

Canopy gives real-time visibility into the health status of all your devices, reducing downtime through automations while integrating into your existing systems.

Monitor

Centralized view of the operational health status of your solution, including all hardware and software components.

Monitor

Centralized view of the operational health status of your solution, including all hardware and software components.

Manage

Canopy gives you a fleet-wide view of all key device information so you can filter or manage your devices by key attributes or unique custom fields.

Manage

Canopy gives you a fleet-wide view of all key device information so you can filter or manage your devices by key attributes or unique custom fields.

Analyze & Report

Get insights on performance issues with a single source of truth and generate reports to measure improvements.

Analyze & Report

Get insights on performance issues with a single source of truth and generate reports to measure improvements.

Automate

Automatically resolve issues or get alerts when problems are detected, significantly reducing downtime and ensuring critical systems function smoothly.

Automate

Automatically resolve issues or get alerts when problems are detected, significantly reducing downtime and ensuring critical systems function smoothly.

Integrate

Robust integration capabilities that seamlessly syncs our platform with your existing systems, simplifying your digital ecosystem.

Integrate

Robust integration capabilities that seamlessly syncs our platform with your existing systems, simplifying your digital ecosystem.

All of your components, in a centralized platform

Canopy’s hardware and OS agnostic compatibility allow you to manage all your devices in one place. No more switching between remote monitoring and management (RMM) solutions or writing custom scripts to work around basic RMM capabilities.